Orders & Payments
Welcome to Vastu Mahamandal. This page provides information about placing orders, making payments, receiving order confirmations, and resolving payment-related issues when purchasing our courses, digital products, and services.
1. Placing an Order
Customers can browse the available courses and services on our website, select their preferred offering, and proceed to checkout.
Before completing an order, please verify your selected course or service, registered name, email address, mobile number, and total payable amount.
Once your order is successfully placed, you may receive an order confirmation through the contact details provided during checkout.
2. Accepted Payment Methods
Vastu Mahamandal uses PayU as a payment gateway to facilitate online transactions.
Depending on availability at checkout, supported payment methods may include:
- Credit Cards
- Debit Cards
- Net Banking
- UPI
- Other payment methods enabled by PayU
All payments must be completed through the payment options provided on our website.
3. Payment Confirmation
An order is considered confirmed once the payment has been successfully verified and recorded in our system.
In certain cases, payment confirmation may take additional time due to bank processing, payment gateway delays, or technical issues.
Please do not repeat a payment immediately if your transaction status is unclear. Check your order status or contact our support team first.
4. Failed or Pending Payments
If your payment fails or remains pending, please verify the transaction status with your bank or payment service provider.
If money has been deducted from your account but your order is not confirmed, contact our support team with the following details:
- Order ID, if available
- Payment transaction reference number
- Date and time of payment
- Amount debited
- Registered email address or mobile number
Our team will verify the transaction and assist you with the next steps.
5. Duplicate Payments
If you are charged more than once for the same order, please contact our support team with the relevant transaction references.
After verification, any confirmed duplicate payment will be handled in accordance with our Refund and Cancellation Policy and applicable law.
6. Course Access and Digital Delivery
Access to purchased courses, digital learning materials, or services will be provided according to the details mentioned on the relevant course or service page.
If you have successfully paid but have not received access or confirmation, please contact our support team with your order details.
We will make reasonable efforts to resolve verified access and delivery issues.
7. Order Cancellation and Refunds
All successfully completed purchases are generally non-refundable, subject to applicable law and the exceptions described in our Refund and Cancellation Policy.
For complete information about cancellations, eligible refunds, failed transactions, and duplicate payments, please review our Refund and Cancellation Policy available on our website.
8. Payment Security
Payments are processed through PayU or other authorized payment service providers enabled on our website.
Customers should never share their passwords, OTPs, UPI PINs, or full card details with anyone claiming to represent Vastu Mahamandal.
Please complete transactions only through the official checkout page on our website.
9. Customer Support
For assistance with orders, payment confirmation, failed transactions, duplicate charges, or course access, please contact our support team.
Website: Vastu Mahamandal
Email: info@vastumahamandal.com
Subject: Order & Payment Support
Please include your order ID and payment transaction reference when contacting us. Never include passwords, OTPs, or full payment card details in your email.
10. Policy Updates
Vastu Mahamandal reserves the right to update this page when necessary. Any changes will be published on this page.
By placing an order on our website, you agree to follow the applicable purchase terms and policies.
Thank you for choosing Vastu Mahamandal.