Privacy Policy
Effective Date: 12 October 2026
Website: Vastu Mahamandal
Vastu Mahamandal respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, process, and protect your information when you visit our website, purchase our courses, register for training programs, or contact us for our services.
By using our website, you acknowledge that you have read this Privacy Policy.
1. Information We Collect
We may collect the following categories of information when you interact with our website.
Personal Information
- Full name
- Email address
- Mobile number
- Billing details, where applicable
- Account registration and login information
- Information submitted through enquiry, registration, or contact forms
Order and Payment Information
When you purchase a course, digital product, or service, we may collect information related to your order, including:
- Order ID and transaction reference
- Purchased course or service
- Order amount and payment status
- Billing information required to process your order
Online payments may be processed through PayU or other authorized payment service providers. Payment credentials, such as card details, UPI PINs, and banking authentication information, are handled according to the relevant payment provider’s systems and procedures. We do not intend to store your full payment card credentials or banking passwords on our website.
Technical Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device and operating system information
- Pages visited and time spent on the website
- Referring website or traffic source
- Cookies and similar tracking technologies
Communication Information
If you contact us through email, telephone, WhatsApp, or website forms, we may retain the information you provide to respond to your enquiry and maintain relevant customer service records.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To create and manage customer accounts.
- To process course registrations and purchases.
- To confirm orders and verify payments.
- To provide access to purchased courses and digital learning materials.
- To respond to enquiries and provide customer support.
- To send order confirmations, payment updates, and important service notifications.
- To improve website functionality, performance, and user experience.
- To maintain transaction records and prevent fraud or unauthorized activity.
- To comply with applicable legal, tax, accounting, and regulatory requirements.
- To send course updates, educational information, and promotional communications where permitted by applicable law.
You may opt out of promotional communications where applicable. Essential transactional and service-related messages may still be sent when necessary.
3. Payment Gateway and Third-Party Services
Our website may use PayU to process online payments.
When you make a payment, relevant transaction information may be shared with PayU and the associated financial institutions or payment networks to authorize, process, verify, and reconcile the transaction.
We may also use third-party services for website hosting, analytics, security, communication, customer support, and marketing.
Such providers may process information as necessary to deliver their services, subject to applicable contractual terms and legal requirements.
Vastu Mahamandal does not control the independent privacy practices of third-party providers. We encourage users to review the privacy policies of those providers when using their services.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to:
- Maintain website functionality and user sessions.
- Remember user preferences.
- Understand website traffic and visitor behaviour.
- Measure marketing campaign performance.
- Improve website security and performance.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some website features.
Where required by applicable law, we will obtain the necessary consent for non-essential cookies or tracking technologies.
5. Sharing of Personal Information
We do not sell your personal information to third parties.
We may share relevant information with:
- Payment providers: To process and verify transactions.
- Technology and hosting providers: To operate and maintain our website.
- Communication providers: To deliver relevant emails, messages, or customer support.
- Analytics and marketing providers: To measure website performance and advertising effectiveness, where permitted.
- Legal and regulatory authorities: Where disclosure is required by law or a valid legal process.
- Professional advisers: Where reasonably necessary for legal, accounting, compliance, or business administration purposes.
We aim to limit the information shared to what is reasonably necessary for the relevant purpose.
6. Data Storage and Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, and misuse.
These measures may include access controls, security monitoring, secure connections, software updates, and appropriate safeguards provided by our service providers.
However, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security of information transmitted over the internet.
You are responsible for keeping your account credentials confidential and notifying us if you suspect unauthorized access to your account.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including providing services, maintaining customer records, resolving disputes, preventing fraud, and meeting applicable legal or accounting obligations.
When information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise dispose of it securely, subject to applicable legal requirements.
8. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permissible.
- Withdraw consent where processing is based on consent.
- Raise concerns about how your personal information is handled.
- Submit a privacy-related complaint or grievance.
Some information may need to be retained to comply with legal obligations, complete transactions, prevent fraud, or resolve disputes.
To exercise an applicable right, please contact us using the details provided in the Contact Information section below.
9. Children’s Privacy
Our website and educational services are not intended to collect personal information from children without appropriate authorization where required by law.
Where a parent or legal guardian registers a child for a course or provides information on the child’s behalf, the information should be provided only with the necessary authority and in accordance with applicable law.
If we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps to address the matter in accordance with applicable legal requirements.
10. External Links
Our website may contain links to third-party websites, payment pages, social media platforms, or other external services.
We are not responsible for the privacy practices, security, or content of websites that we do not operate. Please review their respective privacy policies before providing personal information.
11. International Data Processing
Some third-party service providers may process or store information outside India.
Where applicable, such processing and any transfer of personal information will be handled in accordance with the relevant legal requirements and safeguards.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.
Any revised version will be published on this page with an updated effective date. We encourage you to review this page periodically.
13. Contact Information and Privacy Grievances
If you have any questions, requests, complaints, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us.
Website: Vastu Mahamandal
Email: info@vastumahamandal.com
Subject Line: Privacy Policy Enquiry or Grievance
Please provide sufficient details about your request so that we can identify the relevant information and respond appropriately.
We will review privacy-related requests and address them within the timelines required by applicable law.
14. Applicable Law
This Privacy Policy is intended to be interpreted in accordance with applicable laws of India, including relevant data protection and consumer protection legislation, as applicable to our activities.
Nothing in this policy is intended to limit any right or remedy that cannot lawfully be excluded.